Building Patience And Driving Referrals With Tom Parmentier

Last Updated on November 16, 2020

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About Tom Parmentier

My name is Tom Parmentier. I am the co-Founder of MaxHousePrice. I actually came from 12 years in the real estate investor world here in the greater DC metropolitan area. I started my love for real estate at Express Home Buyers and eventually worked my way up the ladder. I was the COO of the company when I left to start this new venture, MaxHousePrice. I really wanted homeowners to have another option when it came time to sell a home. I really wanted that option to be a more sensible option that benefited both the homeowner and the agent who has to get the home sold. My business partner and I started MaxHousePrice about 18 months ago. We have learned a lot during this time and we have renovated over 50 properties so far.

About MaxHousePrice

MaxHousePrice came into existence to be a resource for both homeowners and real estate agents. I got together with my business partner close to 2 years ago and we started brainstorming about how we could help homeowners walk away from a home they need to sell with more money in their pockets, even when their home is either outdated or in need of repairs. The typical options homeowners had, before MaxHousePrice, would be either to sell under the dreaded “as is” listing or to sell to an investor. Well, with MaxHousePrice, now they have a third, more sensible option. With MaxHousePrice, we work together with the homeowner and the agent to get the home ready for the market so the homeowner can sell for top dollar. MaxHousePrice pays for all these updates and renovations to the home and we manage the entire project, start to finish. The best part of all, the homeowner doesn’t pay a penny out of pocket and MaxHousePrice doesn’t get paid until the home closes. We call it our Win Win Home Selling System because it truly is a win-win. In turn, the real estate agent that each homeowner is working with, gets to sell a newly renovated home that is fresh and ready for the market…ready to be sold for top dollar for the homeowners.

Contents

How Did You Get Your First Several Customers Or Users? How Many Users Or Customers Do You Have Now?

I started out by helping contacts that I already had in the real estate world. We began by helping just a homeowner or two and their agents at a time. Now, in such a short period of time, we have helped over 50 homeowners and agents to achieve their homes selling goals.

How Does Your Company Grow And Acquire New Customers?

Most of growth and new customers have come from word of mouth and referrals.
MaxHousePrice also grows and acquires new customers through effective marketing.

What Actionable Tips And Tricks Do You Have For New Founders Who Are Looking To Get Their First Thousand Users Or Dollars?

Be patient. Focus on the customers you do have, and make sure that they are happy. This way, you can hopefully count on their referrals or count on those happy customers to share you, your service, or your product with their network. If you have a new product or new business model that makes sense, it will grow. You just have trust in what you have built and take care of what’s at hand before you focus on any other types of growth.

What Is Something You’ve Learned That Would Not Be Obvious To Somebody Who Hasn’t Worked In Your Space Before?

Make sure your customer service is top-notch. There may or may not be other people out doing what you are doing or producing what you are selling, but customer service is something that people either remember or want to forget. It is important for them to have a good experience so that they can refer you and/or your service or product.

What’s The Craziest Thing That’s Happened To You (Good Or Bad) On Your Founder Journey?

Hitting our stride, just over 1 year in, and then Covid-19 hit. We were forced to make changes that we would have not made otherwise. Thankfully, we were still able to operate because we are essential, but some of those changes have helped us grow and become even more efficient.